You may have noticed the mention of Reward points throughout our website. This is part of our reward point scheme for our our loyal customers. Each time you buy an eligible product, you’ll earn 10 points for every £1 it costs. If you become a registered customer these points will be saved for you to spend on further purchases.
Then when you come back to buy more wonderful things (using the same login details), you’ll get the option to redeem some or all of your points at the following exchange rate:
100 points = £1 off your order
You’ll see the total cost in points displayed but you don’t need to have the full amount, you can just grab yourself a partial discount.
IMPORTANT: You MUST be logged in to your account to redeem your reward points associated with it. If you are not logged in before making a purchase you may miss the opportunity to redeem what you have earned
You can check your points balance by clicking this Icon in the top right corner and selecting “My Reward” from the drop down menu or from within your account dashboard.
There are many other ways you can earn points to top up your balance, click here to find out how.
Reward Points Terms and Conditions
OVERVIEW When you use the reward points in www.rctoysworld.co.uk (DT Collectable Toys T/As), you agree to be bound by these Program Terms and Conditions. DT Collectable Toys reserves the right at any time and from time to time, without notice, to add to, remove from, change or terminate the Program; for example, DT Collectable Toys may change the Program benefits, Reward credit levels, Program affiliations or redemption offers at any time without notice. Participants are responsible for accessing these sites in order to keep informed of Program features applicable to Participants’ rights and responsibilities with regard to the Program. For questions regarding the Program, Participants may also call 01623 822463 (9 a.m to 5 p.m., (GMT), Monday through Friday).
Please note rewards points will be removed for orders that are returned for refund according to the value of the items returned.
Reward points accrue and may be redeemed in accordance with these Program Terms and Conditions. DT Collectable Toys may further restrict the Program based on your place of residence.
When you obtain Reward points, you have obtained a limited license from DT Collectable Toys as described in these Program Terms and Conditions. Accrued Reward points are not your property. Reward points are not transferable under any conditions, including upon a Participant’s death, as part of a domestic relations matter, or in any other matter, and any purported transfer or exchange of Reward points is null and void. Accrued Reward points may not be combined with any other Program Participant’s Reward points. All accrued Reward points will be forfeited upon your withdrawal from or termination of the Program.
Reward points have no MONETARY value and may not be combined with any other offer, discount, coupon or promotion. Rewards points CAN NEVER BE CONVERTED TO CASH OR REFUNDED, EVEN UPON CANCELLATION OF YOUR ACCOUNT BY YOU OR TERMINATION OR SUSPENSION OF YOUR ACCOUNT BY US.
To the fullest extent allowed by law, DT Collectable Toys retains ownership rights in any and all Reward points and grants you a limited, non-exclusive, non-transferable license to use Reward points only as specifically designated by DT Collectable Toys as part of the Program. In the event that your account is cancelled or terminated by you or by DT Collectable Toys for any reason, then you will no longer have the right to use any Reward points stored in or otherwise associated with your account, without any compensation to you or any liability of DT Collectable Toys. Once Reward points are deleted from your account, they will not be reinstated, except at DT Collectable Toys’ sole discretion. Your only recourse and rights, if any, with respect to Reward points obtained by you is to redeem such Reward points in accordance with these Program Terms and Conditions pursuant to eligible redemption offers as specifically designated DT Collectable Toys from time to time in DT Collectable Toys’ sole discretion.
You are encouraged to redeem Reward points stored in your account. DT Collectable Toys reserves the right, at any time and for any reason, to terminate the Program or to otherwise cease to allow any and all uses of Reward points previously permitted. In such cases, DT Collectable Toys generally will attempt to provide advance notice to Participants and an opportunity for Participants to redeem then-existing Reward points for eligible offers, as designated at such time by DT Collectable Toys in its sole discretion; however, DT Collectable Toys makes no guarantee there will be any such redemption offers available at such time.
The availability of any feature or aspect of the Program cannot be guaranteed. The existence of a particular offer available for redemption of Reward points is not a commitment by DT Collectable Toys to maintain or continue to make such offers in the future. Reward points required for any redemption offer may increase at any time. The scope, variety and type of offers that may be available for redemption of Reward points can change at any time. DT Collectable Toys have no obligation to continue making offers available for redemption of Reward points. In addition, we may limit your Reward points stored in your account, including applying limits to: the number of Reward points you may have stored in or credited to your account balance at one time, the number of Reward points you may redeem within a given time period (for example, one day), or the number of Reward points you may obtain per promotion. We also may remove Reward points from your account if they are posted to your account in connection with an activity that is subsequently voided, cancelled or involves a return.
PARTICIPANT ELIGIBILITY Only one Reward account allowed per individual. Provision of false information or omission of any information requested on any Program enrolment or redemption form or receipt may be grounds for denial of enrolment and/or accrual of Reward credit in the Participant’s account.
HOW Rewards ADD UP When you purchase, you will earn £1 worth – 10 points £100 worth – 1000 points If you believe that you have validly obtained any Reward points that have not posted to your account, then you must contact us within 3 months after the date you claimed to have obtained Reward points. You acknowledge and agree that we may require reasonable documentation to support your claim and our resolution of your claim after our internal customer service review processes will be considered binding and final by you.
REWARD REDEMPTION All redemption offers are subject to availability. Certain restrictions may apply to specific redemption offers. After a Participant has redeemed Reward points, the Participant will not be able to exchange, refund or return the points for redeposit in the Participant’s account. By redeeming Reward points, the Participant releases DT Collectable Toys, subsidiaries and affiliates from any and all liability regarding the Program or any redemption or use of Reward points. DT Collectable Toys is not responsible for replacing lost, stolen or mutilated gift certificates, merchandise or anything else obtained by redemption of Reward points.
MISCELLANEOUS Participants are responsible for all taxes, liabilities, surcharges and any other fees associated with participation in the Program.
To the fullest extent allowed by law, DT Collectable Toys makes no warranty, express or implied, regarding merchantability, fitness for a particular use or otherwise, regarding the Program or anything obtained by redemption of Reward points, AND DT Collectable Toys is not liable or responsible for special, incidental, punitive, consequential, or exemplary damages arising from the or related to the Program or use in any manner of anything obtained by redemption.
You acknowledge and agree that the results of our internal customer service review processes will be considered binding and final by you with respect to any and all matters arising from or related to the Program. DT Collectable Toys may audit any Participant’s account at any time, with or without notice to the Participant, to ensure compliance with these Program Terms and Conditions. DT Collectable Toys, in its sole discretion, may cancel, suspend or otherwise limit your access to Reward points stored in your account if there is any suspicious, fraudulent, abusive or unlawful activity associated with your account. If we cancel, suspend or otherwise limit access to Reward points stored in your account, your right to use Reward points stored in your account immediately ceases. We will use reasonable efforts to investigate accounts that are subject to access limitations and to reach a final decision on the limitations promptly. DT Collectable Toys reserves the right to pursue legal action in the event of fraud, misrepresentation, abuse or violation of the Program Terms and Conditions.
The Program is subject to applicable government laws, rules and regulations.