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Returns & Refunds

Returns & Refund Policy
We have a no quibble returns & refund policy on all brand new items
Your satisfaction is our goal, but we are only human and realise that this may not always possible.
 
Refunds will be provided in the following cases.
 
A) The item is not what you wanted and/or you have changed your mind
Brand new items can be returned for any reason and a full refund will be provided as long as the following is completed
  • You contact us within 14 days to advise that you intend to return the item.
  • The item in question is returned via a tracked service at your cost
  • The item must be returned unopened (if new) and in a resaleable condition

Once the item is returned to us undamaged then a full refund will be issued

B) We do not accept returns on Collectible, Obsolete (Out of Production or Used items as they are described as is. We do try to describe everything as honestly and as accurately as we can, but on the very rare occasion that we make a mistake a refund will be issued.
If the item arrives and is not as described. These items can be returned and a full refund will be issued as long as the following is completed
  • You contact us within 14 days and advise that you intend to return the item, with a desciption of the error/mistake.
  • The item in question is returned via a tracked service at your cost
  • Once the item is returned to us undamaged and in the same condition as it left us, then a full refund will be issued